Privacy Policy - Enchanted Factions

Enchanted Factions Hosting

Minecraft Server Hosting Solutions

Terms of Use

Welcome to Enchanted Factions Hosting! These Terms of Use govern your use of our Minecraft server hosting services. By purchasing or using our services, you agree to be bound by these terms.

1. Account Responsibilities

You are responsible for maintaining the security of your account and for all activities that occur under your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security.

2. Service Usage

Our services are provided for lawful purposes only. You agree not to use our services for any illegal activities or to violate any laws in your jurisdiction.

Prohibited Content

You may not host or distribute malware, pirated content, DDoS tools, pornography, or any content that infringes on intellectual property rights.

Domain Protection

Clients are solely responsible for configuring and maintaining protection for their domains. Enchanted Factions Hosting is not liable for any issues arising from improperly secured domains.

3. Payment and Refunds

All services are billed in advance on a recurring basis. Refund requests must be submitted within 24 hours of payment processing to be eligible for consideration.

Refund Policy

Refunds are only possible within 24 hours of successful payment processing. After this period, no refunds will be issued for any reason.

4. Service Availability

We strive to maintain maximum uptime for our services. However, we are not responsible for downtime resulting from maintenance activities.

Scheduled Maintenance

Enchanted Factions Hosting is not responsible for service downtime during maintenance periods. Maintenance schedules will be announced through our Discord server and client panel.

5. Server Issues

While we make every effort to ensure server stability, technical issues may occasionally occur.

Server Malfunctions

In cases of server bricking or malfunction, Enchanted Factions Hosting is not obligated to provide monetary compensation. Our responsibility is limited to reinstalling or restoring the server to operational status.

Backups and Data Responsibility

Clients are solely responsible for creating and maintaining backups of their servers and data. Enchanted Factions Hosting is not responsible for lost or corrupted data.

6. Suspension & Termination

We reserve the right to suspend or terminate any service if a client violates these terms, engages in illegal activities, or fails to make timely payments.

7. Limitation of Liability

Enchanted Factions Hosting shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use our services.

8. Force Majeure

We are not responsible for failures or delays caused by events beyond our reasonable control, including but not limited to natural disasters, wars, government actions, internet outages, or failures of upstream providers.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Enchanted Factions Hosting operates.

11. Payment Processing

All payments are processed via trusted third-party payment providers such as PayPal and Paddle. Enchanted Factions does not store credit card details. Users agree to abide by the payment provider’s terms.

12. Copyright & Intellectual Property

Users retain ownership of the content they upload to their servers. Enchanted Factions reserves the right to remove any illegal, pirated, or harmful content.

Uslovi Korišćenja

Dobrodošli u Enchanted Factions Hosting! Ovi Uslovi korišćenja regulišu korišćenje naših usluga hostinga Minecraft servera. Kupovinom ili korišćenjem naših usluga, prihvatate da ste vezani ovim uslovima.

1. Odgovornosti Naloga

Vi ste odgovorni za održavanje bezbednosti svog naloga i za sve aktivnosti koje se dešavaju pod vašim nalogom. Morate nas odmah obavestiti o bilo kakvim neovlašćenim korišćenjima vašeg naloga ili bilo kojim drugim kršenjem bezbednosti.

2. Korišćenje Usluge

Naše usluge su pružene samo u zakonite svrhe. Slažete se da nećete koristiti naše usluge za bilo kakve ilegalne aktivnosti ili za kršenje bilo kakvih zakona u vašoj jurisdikciji.

Zabranjeni Sadržaj

Nije dozvoljeno hostovati ili distribuirati malver, piratski sadržaj, DDoS alate, pornografiju ili bilo kakav sadržaj koji krši autorska prava.

Zaštita Domena

Klijenti su isključivo odgovorni za konfigurisanje i održavanje zaštite svojih domena. Enchanted Factions Hosting nije odgovoran za bilo kakve probleme koji proističu iz nepropisno zaštićenih domena.

3. Plaćanje i Povraćaj Novca

Sve usluge se naplaćuju unapred putem ponavljajuće naplate. Zahtevi za povraćaj novca moraju biti podneti u roku od 24 sata od obrade plaćanja da bi bili razmotreni.

Politika Povraćaja Novca

Povraćaj novca je moguć samo u roku od 24 sata od uspešne obrade plaćanja. Nakon ovog perioda, povraćaj novca neće biti izdat ni po kom osnovu.

4. Dostupnost Usluge

Nastojimo da održimo maksimalno vreme rada za naše usluge. Međutim, nismo odgovorni za zastoj usluge koji proističe iz aktivnosti održavanja.

Planirano Održavanje

Enchanted Factions Hosting nije odgovoran za zastoj usluge tokom perioda održavanja. Raspored održavanja biće najavljen putem našeg Discord servera i klijentskog panela.

5. Problemi sa Serverom

Iako ulažemo sve napore da obezbedimo stabilnost servera, tehnički problemi se povremeno mogu pojaviti.

Kvarovi Servera

U slučajevima kvara ili nefunkcionalnosti servera, Enchanted Factions Hosting nije obavezan da pruži novčanu nadoknadu. Naša odgovornost je ograničena na reinstaliranje ili vraćanje servera u operativno stanje.

Bekapi i Odgovornost za Podatke

Klijenti su isključivo odgovorni za kreiranje i održavanje bekapa svojih servera i podataka. Enchanted Factions Hosting nije odgovoran za izgubljene ili oštećene podatke.

6. Suspenzija i Raskid Usluge

Zadržavamo pravo da suspendujemo ili ukinemo bilo koju uslugu ukoliko klijent krši ove uslove, učestvuje u ilegalnim aktivnostima ili ne izvrši blagovremenu uplatu.

7. Ograničenje Odgovornosti

Enchanted Factions Hosting neće biti odgovoran za bilo kakve indirektne, incidentne, specijalne, konsekventne ili kaznene štete koje proističu iz vašeg korišćenja ili nemogućnosti korišćenja naših usluga.

8. Viša Sila

Nismo odgovorni za neuspehe ili kašnjenja izazvana događajima izvan naše razumne kontrole, uključujući prirodne nepogode, ratove, državne odluke, prekide interneta ili kvarove provajdera.

9. Promene Uslova

Zadržavamo pravo da modifikujemo ove uslove u bilo koje vreme. Nastavak korišćenja naših usluga nakon promena predstavlja prihvatanje modifikovanih uslova.

10. Primenljivo Pravo

Ovi uslovi će biti regulisani i tumačeni u skladu sa zakonima države u kojoj Enchanted Factions Hosting posluje.

11. Obrada Plaćanja

Sva plaćanja se obrađuju preko pouzdanih trećih strana kao što su PayPal i Paddle. Enchanted Factions ne čuva podatke o kreditnim karticama. Korisnici se slažu sa pravilima procesora plaćanja.

12. Autorska Prava i Intelektualna Svojina

Korisnici zadržavaju vlasništvo nad sadržajem koji postave na svoje servere. Enchanted Factions zadržava pravo da ukloni bilo kakav nelegalan, piratski ili štetan sadržaj.